Description

An SAP Ariba Functional Consultant to manage support tickets, troubleshoot configuration issues, and assist end users within the SAP Ariba environment.

Responsibilities

• Investigate and resolve SAP Ariba support tickets, covering procurement, supplier, and workflow-related issues.
• Provide Tier 1 and Tier 2 support for SAP Ariba modules, ensuring timely analysis and resolution.
• Troubleshoot and resolve configuration-related issues within the SAP Ariba environment.
• Assist end users by providing guidance and resolving functional issues, maintaining clear communication on status and progress.
• Collaborate with the SAP backend technical team when deeper system-level fixes are required.

Required Skills

• Strong experience with SAP Ariba functional support.
• Experience handling Tier 1 and Tier 2 ticket analysis and resolution.
• Knowledge of procurement workflows and supplier management processes.
• Ability to troubleshoot configuration and functional issues within SAP Ariba.
• Experience collaborating with SAP backend or technical teams.
• Strong problem-solving and communication skills.
• 5+ years of professional experience.

Preferred Skills

• Demonstrated ability to maintain clear communication with stakeholders regarding issue status.

Key Skills

Education

Any Gradute