Description

You will support and maintain SAP BW, HANA, and Power BI systems, ensuring data integrity and system availability.

This role is remote.

Responsibilities

• Troubleshoot and resolve issues across data loads, data models, and reports.
• Perform root cause analysis and implement permanent fixes for system issues.
• Manage incidents and service requests within defined SLAs.
• Collaborate with onshore teams to ensure successful delivery of support services.
• Create and maintain documentation for support processes and procedures.

Required Skills

• 7-10 years of experience supporting SAP BW/HANA/Power BI ecosystems.
• Expertise in SAP BW/HANA/Power BI administration and configuration.
• Experience troubleshooting data loads, data models, and reports.
• Experience with performance tuning and optimization of SAP BW/HANA/Power BI.
• Knowledge of ITIL processes and incident management.
• Strong analytical and problem-solving abilities.

Key Skills

Education

Bachelor's or Master's degrees