Description

You will lead end-to-end SAP CS implementations and manage complex system integrations.

Responsibilities

• Lead end-to-end implementation of SAP CS modules to align with business processes.
• Provide level 2 and level 3 support for SAP CS issues to minimize system downtime.
• Conduct training sessions for end-users and junior staff on functionalities and best practices.
• Create and maintain documentation for system processes, user guides, and operational procedures.
• Collaborate with MM and SD modules to ensure seamless data flow and integration.
• Manage projects for SAP CS enhancements and upgrades within timeline and budget constraints.

Required Skills

• 10+ years of experience in SAP CS and SAP S4HANA.
• 8+ years of specific experience in SAP CS Warranty.
• Proven experience with at least 2 end-to-end implementations.
• Expertise in Service Notifications, Service Orders, and Service order settlement.
• Hands-on experience with Debit Memo Request, Debit Memo, and returns and repair processes.
• Proficiency in DIP profile configuration and partner function configurations.
• Knowledge of Advance shipment and billing processes, and IDoc processing.
• Experience with maintenance plan scheduling and time sheet entry/confirmations via CATS.
• S4HANA certification.
• Experience in customer-facing roles with strong analytical and presentation skills.

Preferred Skills

• Experience with industry-specific SAP solutions.

Key Skills

Education

Any Graduate