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Logic Planet Inc Logo
SAP CS (Customer Service)

Logic Planet Inc

 

Pune, Maharashtra, India

Posted On: 11 days ago
Experience: 10+ years
Availability: Hybrid
Openings: 1
Category: SAP CS
Tenure: Full-time Only
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Description

Lead end-to-end SAP CS implementations and manage complex system integrations.

Responsibilities

  • Lead end-to-end implementation of SAP CS modules to align with business processes.
  • Provide level 2 and level 3 support for SAP CS issues to minimize system downtime.
  • Collaborate with MM and SD modules to ensure seamless data flow and integration.
  • Manage projects for SAP CS enhancements and upgrades within timeline and budget constraints.
  • Conduct training sessions for end-users and junior staff on functionalities and best practices.

Required Skills

  • 10+ years of experience in SAP CS and SAP S/4HANA.
  • 8+ years of specific experience in SAP CS Warranty.
  • Proven experience with at least 2 end-to-end implementations.
  • Expertise in Service Notifications, Service Orders, and Service order settlement.
  • Hands-on experience with Debit Memo Request, Debit Memo, and returns and repair processes.
  • Proficiency in DIP profile configuration and partner function configurations.
  • Knowledge of Advance shipment and billing processes, and IDoc processing.
  • S/4HANA certification.

Preferred Skills

  • Experience with industry-specific SAP solutions.

Education

Any Graduate

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