Description

You will serve as the Subject Matter Expert for SAP Service Management, owning the end-to-end implementation lifecycle from design through support.

This role is remote.

Responsibilities

• Configure service tickets, orders, and confirmations within SAP.
• Manage end-to-end business processes for installation, repair, and maintenance.
• Lead requirements gathering, fit-gap analysis, and business blueprinting.
• Execute functional design workshops, configuration, and cutover activities.
• Provide ongoing support and manage change management processes.

Required Skills

• 4+ years of hands-on SAP experience.
• Deep expertise in SAP Service Management module.
• Functional knowledge of SAP CS (Customer Service) and SAP PM (Plant Maintenance).
• Experience in full lifecycle implementation from design to support.
• Proficiency with SAP FSM and SAP Field Service Management.

Key Skills

Education

Any graduate