Provide L2 and L3 support for SAP FICO, resolving end-user issues and implementing minor enhancements.
Responsibilities
Debug and implement changes to resolve production finance issues within the SAP Estate.
Manage the full lifecycle of problems, including documentation and knowledge base creation.
Test and implement SAP Finance products and services, ensuring system performance.
Execute Incident, Request, Change, and Problem Management aligned with ITIL standards.
Required Skills
5+ years of experience in operational support.
Deep knowledge of SAP FI modules: General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Bank Accounting.
Expertise in SAP CO modules: Cost Element Accounting, Cost Centre Accounting, Internal Orders, Activity-Based Costing, Product Cost Controlling, and Profitability Analysis.
Technical expertise in SAP FICO solutions within a SAP Fiori-based landscape.
Hands-on experience with SAP Revenue Accounting and Reporting (RAR), including revenue recognition and contract management.
Experience with SAP Group Reporting (GR) functionalities, such as group accounting and consolidation.
Proficiency in ITIL processes.
Preferred Skills
SAP Certified Application Associate - SAP FICO.
Experience with ServiceNow or Jira as a backend user.