Description

Lead end-to-end SAP PM/CS implementations, rollouts, and application support for enterprise asset management processes.

This role is on-site.

Responsibilities

• Configure SAP PM and CS modules including preventive maintenance, notifications, service orders, and warranty management.
• Drive fit-gap analysis, blueprinting, and integration with MM, SD, FI, and PP modules during implementation projects.
• Provide L2/L3 AMS support, performing root cause analysis and managing ticket lifecycles in line with ITIL processes.
• Translate business requirements into functional specifications and collaborate with technical teams on RICEFW developments.
• Manage field service processes, spare parts lifecycle, and reverse logistics, ensuring seamless integration with inventory systems.

Required Skills

• 10+ years of experience in SAP Functional Consulting with a Bachelor's degree.
• Strong hands-on expertise in SAP Plant Maintenance (PM) and Customer Service (CS) on SAP ECC 6.0.
• Mandatory experience with SAP S/4HANA migration or transformation initiatives.
• Proven track record in end-to-end SAP implementation or rollout projects (1–2 projects minimum).
• Deep understanding of Enterprise Asset Management (EAM) and field service management (FSM) processes.
• Experience with ServiceNow and Jira for ticketing and issue tracking.
• Knowledge of SAP Solution Manager, ALM tools, and IDOCs/interfaces.

Preferred Skills

• Exposure to global delivery models or multi-country implementation environments.
• Experience with external FSM platforms like ServiceMax.

Key Skills

Education

Bachelor's degree