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Harrisburg, PA, USA
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Key Responsibilities:
Provide L2/L3 support for SAP GTS modules including Compliance Management,
Troubleshoot and resolve system issues and user queries.
Collaborate with business users to gather and analyze requirements.
Configure and maintain SAP GTS settings to meet business needs.
Support integration with SAP ECC/S4 HANA and third-party systems.
Monitor system performance and ensure smooth operations.
Document solutions, processes, and user guides.
Stay updated on global trade regulations and suggest system updates accordingly.
Required Skills & Qualifications:
Bachelor s degree in IT, Business, or related field.
3 years of experience in SAP GTS support and implementation.
Strong understanding of global trade compliance and customs regulations.
Excellent problem-solving and analytical skills.
Strong communication and stakeholder management abilities.
Preferred Attributes:
Ability to work independently and manage priorities.
Exposure to project management and change control processes
Bachelor's degree
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