Description

You will lead the implementation, configuration, and support of SAP SD modules within an Order-to-Cash environment.

Responsibilities

• Analyze complex business process requirements to design and configure appropriate system solutions.
• Facilitate workshops to collect, interpret, and document customer requirements and objectives.
• Design, customize, and test SD configurations while identifying gaps and providing work-around solutions.
• Act as a client liaison to troubleshoot, investigate, and resolve software problems and high-priority emergency transports.
• Manage AMS tickets and resolve Order-to-Cash issues within defined SLAs.
• Coordinate with technical teams to provide functional inputs for designing and developing third-party interfaces.

Required Skills

• 15+ years of hands-on SAP experience, including a minimum of 10 years in the SD module.
• At least one end-to-end S/4HANA implementation.
• 5+ years of SAP Application Maintenance and Support (AMS) experience.
• Expertise in SD business processes: Customer master data, Pricing conditions, Sales and Service Contracts, Order management, Delivery/Logistics, Billing, Invoicing, and Credit Management.
• Functional integration experience with MDG, FI-CO-PA, MM, and PS.
• Proven ability to create functional specifications, technical specification inputs, test cases, and training documentation.
• Experience managing data sets and interfaces to multiple third-party sales systems.
• Strong troubleshooting skills for resolving complex functional issues.

Preferred Skills

• Experience with SAP Cloud setup (Rise with SAP).
• Knowledge of Customer Master Data in MDG.
• Experience in General Retail Sales & Distribution or marketing agency services for retailers.

Key Skills

Education

Any Graduate