Description

You will lead the Procure-to-Pay (P2P) functional tower within an S/4HANA AMS environment, ensuring high-quality support delivery.

Responsibilities

  • Lead the P2P functional tower in the S/4HANA AMS environment.
  • Serve as the Subject Matter Expert (SME) for SAP MM, covering procurement, inventory, and invoice verification.
  • Manage ticket queues, SLA adherence, root cause analysis, and service improvement plans for P2P.
  • Collaborate with FI, SD, WM, Ariba/SRM, and Technical teams to resolve end-to-end process issues.
  • Drive AMS best practices, standardization, and automation initiatives within the P2P domain.

Required Skills

  • 8–12 years of relevant SAP experience, including at least 3 years in a team/tower lead role.
  • Deep functional knowledge of SAP MM (Purchasing, Inventory Management, Release Strategies, Invoice Verification).
  • Solid working knowledge of SAP PM, specifically maintenance planning and work order integration.
  • Experience managing AMS processes, including ticket lifecycle and SLA adherence.
  • Strong understanding of S/4HANA functionalities and integration points with ECC.
  • Experience with cross-module integrations involving FI (GR/IR), SD, and WM.
  • Ability to analyze complex business issues and recommend system/process improvements.
  • Familiarity with ITIL framework and service delivery processes.
  • Bachelor’s degree in Engineering or a related field.

Education

Bachelor’s degree in Engineering