Description

You will provide on-site production support for manufacturing operations in San Jose.

Responsibilities

• Troubleshoot shop floor production issues in real time with end users.
• Triage manufacturing issues and coordinate with the support team for timely resolution.
• Identify process improvements to streamline manufacturing workflows and user experience.
• Support functional design and User Acceptance Testing (UAT) for SAP manufacturing enhancements.
• Act as a super user by providing over-the-shoulder training and guidance to new users.
• Resolve production issues using authorized firefighter access to maintain manufacturing continuity.

Required Skills

• 5+ years of experience in SAP modules.
• Proficiency in SAP PP.
• Proficiency in SAP QM.
• Experience with SAP WM or EWM.
• Ability to provide on-site support 5 days a week in San Jose, CA.
• Experience performing functional design and UAT.
• Background in direct shop floor troubleshooting and user training.

Key Skills

Education

Any Graduate