Description

Functional Leadership •             Lead end-to-end SAP PP-PI design, build, test, and deployment activities in an S/4HANA implementation. •             Drive PP-PI solution architecture, Integration best practices, ensuring alignment with business need driven processes and SAP S/4HANA best practices. •             Lead SAP PP-PI -related fit-to-standard workshops, requirement gathering, and solution validation where required supported by Implementation Lead in Manufacturing.     SAP PP/PI Support : • Support SAP PP-PI business processes end-to-end. • Able to participate  in project related activities when needed. • MES Integrations – multiple MES systems awareness preferable. • Resolve incidents, service requests, and production issues. • Analyze and fix batch management, process orders, production orders, BOM, routing, recipe, and work center issues. • Perform root cause analysis for recurring incidents. • Coordinate with business users, key users, and technical teams. • Support month-end and year-end production activities. • Monitor interfaces and batch jobs related to production planning. Global Label Management Configuration / Support preferable. • Support enterprise labeling solutions integrated with SAP such as: • Transform  and SAP’s own solution SAP GLM Report Symbols configuration and related developments on custom labels Troubleshoot label printing issues. • Support printer configuration and label templates. • Ensure compliance with regulatory and customer-specific labeling requirements. • Support barcode, QR code, RFID, GS1, and serialization requirements. • Coordinate with manufacturing sites globally for label deployment. AMS Operations • Manage SLA and KPI compliance. • Handle incident, problem, change, and service request processes as per ITIL. • Conduct ticket trend analysis and continuous improvement initiatives. • Prepare weekly/monthly service reports. • Participate in on-call and hypercare support when required. AMS Experience Expected • Incident Management • Service Request Management • Problem Management • Change Management • Release Management • SLA Monitoring • Root Cause Analysis (RCA)

Key Skills

Education

Bachelor's degree