Description

Key Responsibilities
S/4HANA Stabilization & Hypercare Support
Provide post-go-live stabilization support, including incident resolution, defect handling, and process optimization
Perform Root Cause Analysis (RCA) for recurring and complex issues and implement sustainable solutions
Ensure minimal business disruption by improving system performance and stability
SAP PP-PI Functional Responsibilities
Support SAP PP-PI processes including:
o Process orders and production execution
o Recipe management and process instructions
o Planning (MRP, demand planning)
o Batch management and production integration
Support manufacturing operations aligned with S/4HANA best practices
Handle production issues and ensure continuity of critical manufacturing processes

SAP QM Functional Responsibilities
Configure and support SAP QM processes including:
o Inspection planning and inspection types
o Quality notifications and defect management
o Usage decision and results recording
o Batch quality management and compliance
Drive improvement in quality management processes and defect tracking

Incident & Defect Management
Manage and resolve production-critical incidents across PP-PI and QM
Collaborate with ABAP and integration teams for issue resolution
Drive defect closure with long-term fixes rather than temporary workarounds

Stakeholder Engagement
Work closely with business users, manufacturing teams, and quality teams
Lead workshops for requirement gathering and issue resolution
Build strong relationships through proactive communication and ownership

Key Skills

Education

Any Gradute