Description
You will serve as the subject matter expert for SAP Billing and Revenue Innovation Management (BRIM) to align business requirements with technical implementation.
Responsibilities
- Analyze current proprietary billing and revenue structures to design desired functionality within the UBOS environment.
- Coordinate system designs and changes across UBOS and other technologies to ensure compliance with established standards and policies.
- Represent the organization in workshops and meetings with SI teams to ensure technical solutions meet business needs.
- Perform hands-on testing of SI solutions and provide formal documentation and recommendations regarding deliverable acceptance.
- Develop and maintain project documentation, plans, and methodologies following established templates.
- Lead project team meetings and facilitate lessons learned sessions to drive continuous process improvement.
Required Skills
- 5+ years of functional support experience in SAP Billing and Revenue Innovation Management (BRIM).
- At least one successful SAP BRIM implementation within an SAP S/4HANA landscape.
- Expertise in SAP projects and Enterprise Business Solutions.
- Proficiency in Microsoft Office 365, including Excel, Visio, and PowerPoint, and Microsoft Project.
- Ability to work independently to manage priorities and schedules for business departments.
- Bachelor’s degree in Business Management, Information Systems, or an equivalent combination of education and experience.
Preferred Skills
- Experience with ServiceNow, specifically PPM and ITSM modules.
- Knowledge of ITIL and ITSM practices and methodologies.
- Implementation experience for tolling back offices or large-scale call center back offices.