Description

You will serve as the subject matter expert for SAP Billing and Revenue Innovation Management (BRIM) to align business requirements with technical implementation.

Responsibilities

• Analyze current proprietary billing and revenue structures to design desired functionality within the UBOS environment.
• Coordinate system designs and changes across UBOS and other technologies to ensure compliance with established standards and policies.
• Represent the organization in workshops and meetings with SI teams to ensure technical solutions meet business needs.
• Perform hands-on testing of SI solutions and provide formal documentation and recommendations regarding deliverable acceptance.
• Develop and maintain project documentation, plans, and methodologies following established templates.
• Lead project team meetings and facilitate lessons learned sessions to drive continuous process improvement.

Required Skills

• 5+ years of functional support experience in SAP Billing and Revenue Innovation Management (BRIM).
• At least one successful SAP BRIM implementation within an SAP S/4HANA landscape.
• Expertise in SAP projects and Enterprise Business Solutions.
• Proficiency in Microsoft Office 365, including Excel, Visio, and PowerPoint, and Microsoft Project.
• Ability to work independently to manage priorities and schedules for business departments.
• Bachelor’s degree in Business Management, Information Systems, or an equivalent combination of education and experience.

Preferred Skills

• Experience with ServiceNow, specifically PPM and ITSM modules.
• Knowledge of ITIL and ITSM practices and methodologies.
• Implementation experience for tolling back offices or large-scale call center back offices.

Key Skills

Education

Any Graduate