Description

You will manage SAP SD functional support, configuration, and user training.

This role is on-site.

Responsibilities

• Gather business requirements from process owners to configure sales orders and intercompany billing documents.
• Manage the end-to-end Change Request and Incident process, communicating status updates to key users and application owners.
• Resolve day-to-day production support issues and interface-related problems via phone, email, or virtual meetings.
• Monitor and update critical batch jobs and system issues to keep the business informed.
• Develop support documentation and provide continuous training and coaching to end-users on existing and new functionalities.

Required Skills

• 2+ years of experience in SAP SD functional support.
• Hands-on experience with SAP SD configuration for sales orders and billing documents.
• Proficiency in managing Change Requests and the Incident process.
• Experience troubleshooting interface-related issues.
• Experience monitoring batch jobs.
• Ability to translate business requirements into functional configurations.

Key Skills

Education

Any Graduate