Description

Key Responsibilities:

• Configure and support SAP Service Cloud (C4C) solutions.
• Gather, analyze, and document business requirements.
• Collaborate with business users, stakeholders, and cross-functional teams.
• Support testing, training, deployment, and go-live activities.
• Troubleshoot issues and provide ongoing production support.
• Participate in implementation, enhancement, and optimization projects.

Required Skills:

• 15+ years of overall SAP experience.
• Strong hands-on experience with SAP Service Cloud (C4C).
• Experience in SAP Service Cloud implementation and support projects.
• Strong client-facing and stakeholder management skills.
• Experience gathering business requirements and translating them into SAP solutions.
• Ability to work independently and within cross-functional teams.
• Strong troubleshooting, support, and problem-solving capabilities

Key Skills

Education

Any Gradute