Description

You will support and troubleshoot critical business systems running on the SAS Platform, ensuring stability and resolving technical issues.

This role is on-site.

Responsibilities

• Troubleshoot and resolve technical issues within SAS Platform-based applications.
• Cross-functional collaboration to address system issues and implement fixes.
• Design, test, and implement system enhancements to improve platform performance.
• Maintain compliance with established service level agreements (SLAs).
• Develop and maintain technical documentation, including SOPs and knowledge base articles.

Required Skills

• 5+ years of experience working with the SAS Platform.
• Proficiency in SAS Platform administration and support.
• Proven experience in technical troubleshooting and issue resolution.
• Understanding of software engineering principles and methodologies.
• Ability to work in a 24x7 rotational shift environment.
• Strong communication and interpersonal skills.
• Any Graduate degree.

Key Skills

Education

Any Graduate