Scheduler Assistant

Location: Union, NJ 07083
Job Type: Contract – 6 Months
Work Arrangement: Hybrid
Schedule: Monday–Friday, 7:00 AM–4:00 PM EST
Pay Rate: $23.00/hour
Potential Extension: Yes

Job Overview

We are seeking a reliable and organized Scheduler Assistant to support scheduling and administrative operations for a utility services team.

The Scheduler Assistant will help coordinate customer appointments, update scheduling systems, assign work orders to field crews, and assist with permits and other administrative tasks. This is a 6-month contract position with potential for extension.

This is a hybrid role, requiring approximately 1–3 days onsite per week at the SJI Green Lane office. Typically, onsite days are Tuesday, Wednesday, and Thursday, with some flexibility available once training is completed.

Responsibilities

Make outbound calls to customers to schedule service appointments.

Coordinate permits, mark-outs, and traffic control when required for scheduled work.

Update workforce management systems with weekly and monthly schedules.

Assign work orders to field crews using workforce management systems.

Retrieve service cards, records, and other documentation as needed.

Maintain accurate scheduling and customer information.

Perform data entry and general administrative duties.

Support the team with other job-related responsibilities as assigned.

Requirements

Strong verbal and written communication skills.

Confident and professional when making outbound customer calls.

Previous experience in scheduling, administration, customer service, or office support.

Strong organizational and time-management skills.

Ability to manage multiple tasks and prioritize work in a busy environment.

Experience handling records, paperwork, and data entry.

Strong attention to detail and accuracy.

Comfortable working with scheduling and workforce management systems.

Ability to assign and track work orders.

Proficiency with Microsoft Outlook, Excel, and Word.

Preferred Skills

Scheduling

Data Entry

Microsoft Excel

Microsoft Word

Microsoft Outlook

Outbound Calling

Customer Service

Workforce Management Systems

Administrative Support

Work Order Management

Work Schedule

7:00 AM–4:00 PM EST, Monday–Friday

The position is hybrid, with 1–3 days onsite per week at the SJI Green Lane office in Union, NJ. Onsite days are generally Tuesday, Wednesday, and Thursday, with flexibility after training.

Compensation

$23.00 per hour

Contract Duration: 6 months, with potential for extension.

If you have strong administrative, scheduling, customer service, and data-entry skills and are comfortable working in a hybrid environment, apply today!