Description

Configure and optimize clinical workflows in Sunrise Acute Care, translating requirements into system configurations and resolving technical escalations.

This role is on-site.

Responsibilities

• Translate clinical requirements into tailored Sunrise Acute Care configurations, including order sets, templates, medications, labs, and procedures.
• Configure alerts and notifications for critical results based on specific clinical guidelines.
• Test configurations to ensure functionality and adherence to user workflows.
• Troubleshoot and resolve configuration issues, handling Service Desk escalations.
• Develop and maintain documentation for implemented configurations and participate in requirements workshops.

Required Skills

• Allscripts Sunrise Clinical Manager experience (required).
• In-depth knowledge of Sunrise Acute Care functionality and configuration.
• 7-10 years of practical experience providing technical support and maintenance on clinical applications.
• 5-7 years of Health IT industry experience.
• Experience managing Service Desk escalations and direct business user support.
• Strong written and verbal communication skills for client-facing environments.
• Ability to document issues, resolutions, and technical specifications clearly.

Preferred Skills

• BA or BS degree.

Key Skills

Education

Any Gradute