Description

• Support Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives while ensuring timely follow-up on action items.

• Assist in tracking project schedules, sprint progress, risks, issues, and dependencies using Jira, Azure DevOps, or similar tools.

• Coordinate with business stakeholders, developers, QA teams, and product owners to facilitate smooth project execution.

• Prepare status reports, meeting minutes, dashboards, and project documentation for leadership and project teams.

• Support release planning, user acceptance testing (UAT), deployment activities, and post-release monitoring.

• Help identify project risks, escalate blockers, and track mitigation actions to ensure delivery commitments are met.

• Collaborate with cross-functional teams to support MetLife's digital transformation initiatives involving APIs, cloud technologies, and Agile delivery practices.

Preferred Qualification:

• 6+ years of IT Project Management / Scrum Master experience

. • Experience managing Insurance domain projects (Life Insurance preferred).

• Strong understanding of Digital Transformation, Customer Experience, Policy Administration, Claims, and Data initiatives.

• PMP, CSM, SAFe SM, or PMI-ACP certification preferred.

• Excellent stakeholder management and leadership skills

Key Skills

Education

Bachelor's degree