Description

• Serve as Scrum Master for one or more Agile web development teams supporting commercial operations initiatives.
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Partner with Product Owners, UX/UI teams, developers, and business stakeholders (marketing, medical, legal, regulatory).
• Remove impediments and proactively manage risks impacting sprint goals and release timelines.
• Drive continuous improvement in Agile processes, team velocity, and delivery quality.
• Ensure alignment with regulatory and compliance requirements (e.g., MLR review processes, data privacy).
• Track and report key Agile metrics (velocity, burn-down, cycle time) to stakeholders.
• Coordinate releases and dependencies across multiple teams and vendors.
• Promote Agile best practices and foster a culture of transparency, accountability, and collaboration.
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  About you:
  Desired Profile (Experience, Key Skills)
• Around 6 - 8 years of experience as a scrum master, preferably in digital/web environments. Pharma experiences a big plus.
• Scrum certification (e.g., CSM, PSM) mandatory.
• Strong understanding of Agile frameworks (Scrum, Kanban).
• Experience supporting web platforms, CMS (e.g., Adobe Experience Manager, Drupal), or digital marketing technologies.
• Familiarity with pharmaceutical or healthcare industry regulations and processes.
• Excellent communication and stakeholder management skills.
• Ability to adapt to the onshore and offshore model and working teams within client and agency partners.
• Minimum graduation.
• Nice to have:
• Experience in Pharma Commercial Operations, including marketing, sales enablement, or patient support programs.
• Exposure to MLR (Medical, Legal, Regulatory) review workflows.
• Knowledge of data privacy regulations (HIPAA, GDPR)

Key Skills

Education

Any Gradute