Description

• Manages the work and deliverables of multiple, complex projects or programs, through ideation to implementation; that impact multiple processes, systems, functions, services, and/or products.
• Fosters information sharing, creating a collaborative environment
• Allocates and monitors resource allocations and forecasting for team members on the scrum team.
• Cohesive project facilitation, planning, collaboration, analysis, and guidance, ensuring that solutions achieve the expected business benefit or result.
• Active participation in all phases technology delivery: which may include discovery, assessment, initiation, planning, design, development, testing, execution, deployment, post implementation support etc.
• Engaging the appropriate resources needed to define and approve the project scope, requirements, and acceptance of the new functionality or change, prior to the projects’ go live dates.
• Proactively manage, escalate, and mitigate all issues and risks, engaging required parties, and escalating as needed, to drive to resolution and project deliverables remain on track.
• Proactively evaluate project activities, build contingency plans, execute corrective action, and monitor issue resolution to mitigate risks such as scope and/or variances in desired results.
• Track activity progress and build communication plan for implementation to ensure all impacted parties (up-stream/down-stream) are informed of next steps for completion and project status.
• Effectively manage team/stakeholder expectations and engagement through clear and frequent communication regarding status updates, critical path progress, or scrum of scrums meetings.
• Sets the tone in shaping the team’s culture, fostering an environment for high-performing team dynamics, continuous flow & improvements

Required Qualifications

• 4-7 years related experience in project management or scrum master role
• Understanding of Agile at scale philosophies & methodologies.
• Experience working in an Agile organization using Scrum or Scaled Agile Framework (SAFe)
• Strong technical aptitude and experience leading teams in delivering quality software
• Experience includes development and management of multiple projects simultaneously
• Proactive, problem-solving approach – someone who offers solutions not problems for others to solve.
• Self-starter with the ability to work independently and effectively prioritize multiple deliverables
• Demonstrated flexibility to manage conflicting priorities
• Proven track record in meeting deadlines, assigned deliverables, project milestones, and negotiating for resources
• Ability to influence, collaborate, and communicate effectively with all levels and varying audiences
• Leadership abilities that include motivating others, giving and receiving feedback, leading without authority and delegation
• Excellent relationship management skills, with experience collaborating across various teams, business segments, functional areas, and/or stakeholder groups
• Demonstrated success using verbal and written communication skills to present information
• Strong Microsoft Office365 Suite & RTC proficiency

Preferred Qualifications

• 3+ years of project management experience
• Familiarity with variety of project management methodologies i.e., agile, scrum, waterfall, lean, etc.
• Understanding of resource allocations, forecasting, and budgeting.
• Aptitude to communicate complex findings and conclusions in an easy-to-understand way
• Strong organizational, multi-tasking, and follow up skills
• Technical experience modern Java software and tooling
• Strong understanding of the various Aetna systems and the end-to-end member experience for multiple applications/programs 
• Prior healthcare industry experience

Key Skills

Education

Bachelor's degree