Description

Key Responsibilities • Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, Backlog Refinement and Retrospectives. • Serve as Scrum Master for Agile teams and ensure adherence to Agile principles and delivery excellence. • Drive discovery, planning, roadmap creation and execution for AI-enabled business initiatives. • Partner with Product Owners, Architects, Engineering Leads, Data Scientists, UX teams and business stakeholders to define priorities. • Track dependencies, risks, issues and impediments across teams and vendors. • Manage program level reporting, governance, status updates, metrics and executive communication. • Coach teams on Agile maturity, continuous improvement and self-organization. • Ensure timely delivery of discovery artifacts, user stories, solution designs and business outcomes. • Lead PI planning, release planning and roadmap reviews using Jira and roadmap tools. • Coordinate onsite-offshore teams and multi-vendor delivery models. AI & Innovation Responsibilities (Preferred) • Identify opportunities to leverage Generative AI, Machine Learning and Intelligent Automation within financial services processes. • Coordinate AI proof-of-concepts, pilots and production deployments. • Work with AI Engineering and Enterprise AI Council to translate business problems into AI use cases. • Facilitate AI backlog prioritization using business value, risk and feasibility criteria. • Support responsible AI practices including governance, model risk awareness, explainability and compliance considerations. • Track AI adoption KPIs, business value realization and operational impact. • Help establish AI operating models, delivery frameworks and best practices. Required Qualifications • 5+ years of Scrum Master experience with at least 2 years managing enterprise programs or portfolios. • Certified Scrum Master (CSM), PSM or equivalent Agile certification preferred. • Strong experience in Jira and Agile planning/reporting tools. • Experience working in Banking, Wealth Management, Financial Services or Insurance domains. • Experience leading discovery and requirements definition activities. • Excellent stakeholder management, communication and facilitation skills. • Experience managing distributed onsite-offshore teams. • Strong understanding of Agile, Scrum, Kanban and scaled Agile delivery models. Preferred Qualifications • Experience supporting AI, Data Analytics, Machine Learning or Generative AI initiatives. • Exposure to Azure AI, OpenAI, Copilot, cloud data platforms or MLOps environments. • Knowledge of model lifecycle management and AI governance frameworks. • Experience managing business cases, benefits tracking and executive presentations. • SAFe certification, PMP or Program Management certification is a plus. Screening Criteria • Examples of AI/GenAI projects led or coordinated. • Experience resolving complex cross-team delivery dependencies. • Ability to communicate with senior business leaders and technical teams. • Metrics-driven approach to Agile delivery and continuous improvement

Key Skills

Education

Bachelor's degree