Description

Scrum Master / Program Manager – AI Initiatives Role Summary Lead enterprise AI and digital transformation initiatives while serving as Scrum Master for cross-functional teams. Drive discovery, delivery, governance, stakeholder alignment, and AI adoption across business and technology organizations.
 
Key Responsibilities
•              Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, Backlog Refinement and Retrospectives.
•              Serve as Scrum Master for Agile teams and ensure adherence to Agile principles and delivery excellence.
•              Drive discovery, planning, roadmap creation and execution for AI-enabled business initiatives.
•              Partner with Product Owners, Architects, Engineering Leads, Data Scientists, UX teams and business stakeholders to define priorities.
•              Track dependencies, risks, issues and impediments across teams and vendors.
•              Manage program level reporting, governance, status updates, metrics and executive communication.
•              Coach teams on Agile maturity, continuous improvement and self-organization.
•              Ensure timely delivery of discovery artifacts, user stories, solution designs and business outcomes.
•              Lead PI planning, release planning and roadmap reviews using Jira and roadmap tools.
•              Coordinate onsite-offshore teams and multi-vendor delivery models.
 
AI & Innovation Responsibilities (Preferred)
•              Identify opportunities to leverage Generative AI, Machine Learning and Intelligent Automation within financial services processes.
•              Coordinate AI proof-of-concepts, pilots and production deployments.
•              Work with AI Engineering and Enterprise AI Council to translate business problems into AI use cases.
•              Facilitate AI backlog prioritization using business value, risk and feasibility criteria.
•              Support responsible AI practices including governance, model risk awareness, explainability and compliance considerations.
•              Track AI adoption KPIs, business value realization and operational impact.
•              Help establish AI operating models, delivery frameworks and best practices.
 
Required Qualifications
•              5+ years of Scrum Master experience with at least 2 years managing enterprise programs or portfolios.
•              Certified Scrum Master (CSM), PSM or equivalent Agile certification preferred.
•              Strong experience in Jira and Agile planning/reporting tools.
•              Experience working in Banking, Wealth Management, Financial Services or Insurance domains.
•              Experience leading discovery and requirements definition activities.
•              Excellent stakeholder management, communication and facilitation skills.
•              Experience managing distributed onsite-offshore teams.
•              Strong understanding of Agile, Scrum, Kanban and scaled Agile delivery models.
Preferred Qualifications
•              Experience supporting AI, Data Analytics, Machine Learning or Generative AI initiatives.
•              Exposure to Azure AI, OpenAI, Copilot, cloud data platforms or MLOps environments.
•              Knowledge of model lifecycle management and AI governance frameworks.
•              Experience managing business cases, benefits tracking and executive presentations.
•              SAFe certification, PMP or Program Management certification is a plus.
Screening Criteria
•              Examples of AI/GenAI projects led or coordinated.
•              Experience resolving complex cross-team delivery dependencies.
•              Ability to communicate with senior business leaders and technical teams.
•              Metrics-driven approach to Agile delivery and continuous improvement

Key Skills

Education

Any Graduate