Description

Key Responsibilities

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, retrospectives, and backlog refinement sessions
• Guide and coach teams on Agile/Scrum principles, best practices, and continuous improvement
• Work closely with Product Owners, Business Analysts, Developers, QA teams, and stakeholders to ensure timely delivery of projects
• Identify, track, and remove impediments impacting team productivity and sprint goals
• Support sprint execution, release planning, and delivery management activities
• Monitor team performance metrics, sprint velocity, and project progress
• Promote collaboration, accountability, and transparency across teams
• Assist in managing project risks, dependencies, and issue resolution
• Ensure Agile tools and boards are maintained accurately (JIRA, Azure DevOps, etc.)
• Support multiple Agile teams in a fast-paced enterprise environment
• Drive process improvements and help establish Agile maturity within teams

Required Skills

• Strong knowledge of Agile and Scrum methodologies
• Experience facilitating Scrum ceremonies and managing Agile delivery processes
• Excellent communication, leadership, and stakeholder management skills
• Strong problem-solving and conflict-resolution abilities
• Ability to work independently and manage multiple priorities
• Experience working with cross-functional technical and business teams
• Strong organizational and time management skills
• Ability to analyze project risks and provide proactive solutions
• Experience in enterprise-level environments preferred
• Healthcare or insurance industry experience is a plus

Required Tools & Technologies

• JIRA or Azure DevOps
• Microsoft Teams, Outlook, and Office Suite
• Agile project tracking and reporting tools
• Confluence or other documentation platforms

Qualifications

• Bachelor’s degree in Information Technology, Business, or related field
• 5+ years of Scrum Master or Agile project delivery experience
• Scrum certification preferred (CSM, PSM, SAFe, etc.)
• Experience supporting Agile transformation initiatives is a plus

Key Skills

Education

Bachelor's degree