Description
You will bridge business needs and technical execution in retail banking, facilitating requirements, design, and implementation cycles.
Responsibilities
- Assess and document business and system needs, recommending technology solutions that align with sponsor objectives.
- Facilitate meetings for requirements gathering, technical design, decision-making, and problem-solving across small and large groups.
- Lead detailed design phases, determining the optimal mix of configuration, development, and third-party vendor solutions.
- Develop functional specifications, component test plans, and configuration documentation.
- Provide backup support for the Scrum Master role and maintain strong rapport with stakeholders and team members.
Required Skills
- 5+ years of experience in business analysis or technical facilitation within the Retail Banking domain.
- Proven experience facilitating requirements sessions and documenting complex system requirements.
- Hands-on proficiency with JIRA, Confluence, and Mural for project tracking and collaboration.
- Ability to create process flows using Visio or Lucidchart.
- Experience leading at least one full-cycle implementation project from initiation to close.
- Strong verbal and written communication skills with the ability to present technical concepts clearly.
- Bachelor’s degree in any discipline.
Preferred Skills
- Experience supporting agile ceremonies and Scrum Master duties.