Description

Key Responsibilities • Lead and facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.

• Coach Agile teams and stakeholders on Scrum principles, Agile methodologies, and best practices.

• Remove impediments and proactively address risks, issues, and dependencies impacting delivery.

• Foster a culture of collaboration, accountability, continuous improvement, and self-organization.

• Track and report Agile metrics such as Velocity, Burn-down Charts, Sprint Progress, and Release Readiness.

• Work closely with Product Owners to maintain and prioritize product backlogs.

• Coordinate with cross-functional teams, vendors, and business stakeholders to ensure smooth delivery.

• Drive Agile transformation initiatives and mentor junior Scrum Masters and team members.

• Facilitate dependency management and stakeholder communication across multiple Agile teams.

• Support release planning, roadmap execution, and program-level coordination.

• Ensure adherence to Agile governance, quality standards, and delivery commitments.

• Promote continuous process improvement through retrospectives and lessons learned.

Required Skills •

15+ years of overall IT experience with 5+ years as a Scrum Master.

• Strong expertise in Scrum, Kanban, SAFe, Lean Agile methodologies.

• Experience managing multiple Agile teams in a complex enterprise environment.

• Excellent stakeholder management and communication skills.

• Strong problem-solving, facilitation, and conflict-resolution skills.

• Experience with Jira, Azure DevOps, Confluence, or similar Agile tools.

• Knowledge of SDLC, DevOps, CI/CD, and Agile delivery frameworks.

• Experience working with globally distributed teams.

Preferred Qualifications

• Certified Scrum Master (CSM)

• Professional Scrum Master (PSM I/II)

• SAFe Scrum Master (SSM) / SAFe Agilist

• PMI-ACP Certification

• MBA or equivalent qualification Key Competencies

• Agile Coaching & Mentoring

• Servant Leadership

• Stakeholder Management

• Risk & Dependency Management

• Team Facilitation

• Continuous Improvement

• Change Management

• Program Coordination

• Effective Communication Nice to Have

• Experience in Retail or E-commerce domains.

• Exposure to Agile Transformation and Enterprise Agile initiatives.

• Experience supporting Digital, Cloud, Data, or AI/ML programs

Key Skills

Education

Bachelor's degree