Description
You will manage service delivery operations requiring fluency in both French and English.
Responsibilities
- Manage service delivery processes using The Self Diagnosis Method (SDM).
- Communicate technical requirements and updates in both French and English.
- Oversee technical workflows involving IBM iSeries environments.
Required Skills
- 5+ years of professional experience in service delivery.
- Proficiency in both French and English communication.
- Hands-on expertise with AS400 or C++.
- Experience with IBM iSeries.
- Knowledge of The Self Diagnosis Method (SDM).
- Background in ESL environments.
- Any graduate degree.