Description

What's the Job?

• Lead and manage incident response engagements, ensuring seamless customer outcomes through effective delegation and oversight.
• Apply rigorous investigative workflows, analyzing artifacts and maintaining documentation to support incident investigations.
• Support the delivery of proactive security services, leveraging data-driven insights to enhance client security posture.
• Collaborate on developing new proactive service initiatives and improve existing service delivery models.
• Communicate technical findings clearly to both technical teams and executive stakeholders during high-pressure situations.

What's Needed?

• Proven experience in managing customer expectations and maintaining accountability during incident response lifecycle.
• Strong soft skills with the ability to communicate effectively in crisis environments.
• Hands-on experience with SIEM tools like Splunk and EDR solutions such as CrowdStrike.
• Experience with incident types including Business Email Compromise, Active Directory compromise, and vulnerability exploits.
• Background in IT security, with at least 4+ years in the field and 2+ years in a consulting or customer-facing role.
• Technical Skills (Secondary but Desired) Core Tools: Experience with SIEM (Splunk) and EDR (CrowdStrike). Exposure to SentinelOne, Microsoft, or Rapid7 is a plus

Key Skills

Education

Any Graduate