Description

Key Responsibilities

Active Directory Operations

• Support enterprise Active Directory environments
• Troubleshoot authentication issues involving Kerberos, LDAP, DNS, and replication
• Support domain controller administration and maintenance
• Manage organizational units, users, groups, service accounts, and group policies
• Participate in incident response and outage resolution

Active Roles Server (ARS)

• Support administration and maintenance of One Identity Active Roles
• Troubleshoot provisioning and delegation issues
• Manage access templates and security templates
• Support ARS upgrades and modernization activities
• Maintain documentation and operational procedures

Quest Recovery Manager (RMAD)

• Monitor backup and recovery operations
• Perform object-level recovery activities
• Participate in disaster recovery testing exercises
• Assist with recovery planning and documentation

Quest Change Auditor

• Monitor AD audit events and alerts
• Generate security and compliance reports
• Support cyber investigations and audit requests
• Troubleshoot collection and monitoring issues

Quest On Demand Migration (ODM)

• Support directory migration projects
• Assist with identity synchronization activities
• Participate in merger, acquisition, and divestiture migration efforts
• Troubleshoot migration-related issues

Automation and Engineering

• Develop and maintain PowerShell automation solutions
• Automate Active Directory operational activities where practical
• Create health-check, reporting, and monitoring scripts
• Support bulk administration and provisioning tasks
• Improve operational efficiency through scripting and automation
• Contribute to process improvements and documentation

Required Qualifications

• 7+ years of Active Directory administration experience
• Experience supporting large enterprise Active Directory environments
• Strong troubleshooting skills across:
• Active Directory
• DNS
• LDAP
• Kerberos
• Group Policy
• AD Replication
• Experience supporting One Identity Active Roles (ARS)
• Experience supporting Quest RMAD or equivalent AD recovery solutions
• Experience supporting Quest Change Auditor or equivalent auditing platforms
• Working knowledge of PowerShell for administration and troubleshooting
• Strong written and verbal communication skills
• Experience supporting Tier-0 or other critical infrastructure services

Preferred Qualifications

Strongly Preferred

• Advanced PowerShell scripting and automation experience
• Experience developing production automation solutions
• Experience creating operational dashboards, reports, and health checks
• Experience automating:
• User provisioning
• Group management
• Service account administration
• AD reporting
• Compliance reporting

Additional Preferred Skills

• Quest On Demand Migration (ODM)
• Microsoft Entra ID / Azure AD
• Microsoft Entra Connect
• Hybrid Identity
• Identity Governance solutions
• Cybersecurity or Identity Security experience
• Mergers, Acquisitions, and Divestiture (M&A) project experience

Key Skills

Education

Bachelor's degree