Description

Key Responsibilities

• Build and deploy Agentic AI solutions to analyze large-scale contact center transcripts.
• Develop AI agents to generate summaries, insights, classifications, and business reports.
• Design and implement Python-based data processing and AI workflows.
• Work with Snowflake to manage and analyze large volumes of structured and unstructured data.
• Translate business use cases into scalable AI-driven solutions.
• Drive end-to-end delivery independently, from design through implementation.

Required Skills

• 8+ years of software/data engineering experience.
• Strong hands-on expertise in Python and Snowflake.
• Experience with Agentic AI, LLMs, RAG, Prompt Engineering, and AI orchestration frameworks (LangChain, LangGraph, CrewAI, AutoGen, etc.).
• Strong understanding of NLP and text analytics.
• Experience processing large-scale datasets and building data pipelines.
• Knowledge of cloud platforms (AWS/Azure/GCP)

Key Skills

Education

Any Gradute