Description

You will build and deploy Agentic AI solutions to analyze large-scale contact center transcripts, driving end-to-end delivery from design to implementation.

This role is remote.

Responsibilities

• Develop AI agents to generate summaries, insights, classifications, and business reports.
• Design and implement Python-based data processing and AI workflows.
• Work with Snowflake to manage and analyze large volumes of structured and unstructured data.
• Translate business use cases into scalable AI-driven solutions.

Required Skills

• 8+ years of software or data engineering experience.
• Strong hands-on expertise in Python and Snowflake.
• Experience with Agentic AI, LLMs, RAG, and Prompt Engineering.
• Proficiency with AI orchestration frameworks (LangChain, LangGraph, CrewAI, AutoGen).
• Strong understanding of NLP and text analytics.
• Experience processing large-scale datasets and building data pipelines.
• Knowledge of cloud platforms (AWS, Azure, or GCP).

Key Skills

Education

Any Gradute