Description

Responsibilities

• Design and develop Agentic AI and Conversational AI solutions.
• Build conversational agents and virtual assistants using Microsoft and Google AI platforms.
• Design and integrate REST APIs and enterprise applications.
• Develop AI solutions using Microsoft Foundry, Azure AI Search, Azure AI Language Service, Microsoft Copilot Studio, and Power Platform.
• Develop conversational agents using Google Dialogflow CX, Google Conversational Agents, CX Agent Studio, and Google CCAI Services.
• Implement NLP techniques to improve chatbot understanding and response quality.
• Train, deploy, and monitor AI models.
• Create custom indexes, manage enterprise data sources, and improve intent matching.
• Build Enterprise Looker Dashboards for AI performance monitoring.
• Develop SharePoint Online solutions using Microsoft Power Platform.
• Collaborate with Business Analysts, UX Designers, Project Managers, and technical teams.
• Lead Proof of Concept (POC) initiatives for emerging AI technologies.
• Ensure AI solutions comply with security, governance, and enterprise standards.
• Prepare technical documentation, architecture diagrams, and solution presentations.

Required Skills

• Microsoft Foundry (Mandatory)
• Agentic AI
• Conversational AI
• Microsoft Copilot Studio
• Azure AI Search
• Azure AI Language Service
• Microsoft Power Platform
• SharePoint Online
• Google Dialogflow CX (Mandatory)
• Google Conversational Agents
• Google CCAI Services
• CX Agent Studio
• REST APIs
• API Integration
• Enterprise Looker Dashboards
• Natural Language Processing (NLP)
• Large Language Models (LLMs)
• C#
• .NET
• JavaScript
• Python

Required Experience

• Bachelor's degree in Computer Science, Information Systems, or related discipline (Master's preferred).
• Minimum 5 years of IT experience.
• Minimum 2 years implementing AI Conversational Agents using Microsoft and Google ecosystems.
• Minimum 1 year of Microsoft Power Platform experience.
• Mandatory experience with Microsoft Foundry for Agentic AI development.
• Mandatory experience developing SharePoint Online

Key Skills

Education

Bachelor's degree