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Nestor Technologies. Logo
Senior Application Developer

Nestor Technologies.

 

Okemos, Meridian charter Township, MI, USA

Posted On: 1 day ago
Experience: 5+ years
Availability: Hybrid
Openings: 10
Category: Sr. Application Developer
Tenure: Contract - Corp-to-Corp
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Description

You will design, develop, and support advanced IVR applications and integrated telephony systems.

This role is on-site.

Responsibilities

  • Design and develop advanced IVR applications using object-oriented programming.
  • Own the release and maintenance of PBX architecture and telecommunication network services.
  • Integrate telephony systems with other computer systems using web services and communication protocols.
  • Interpret and troubleshoot SIP-based VoIP traffic and integrate dissimilar SIP telephony systems.
  • Support contact center operations by addressing workforce management needs and key metrics.

Required Skills

  • 5+ years of experience in software development using an object-oriented programming language.
  • Experience with web services and cross-system communication protocols including SOAP, VXML, SQL, XML, and REST.
  • Practical knowledge of PBX architecture and telecommunication network services.
  • Ability to troubleshoot and interpret SIP-based VoIP traffic.
  • Understanding of contact center operations, including key metrics and workforce management.
  • Experience integrating telephony systems with external computer systems.
  • Degree in any field of study.

Preferred Skills

  • Experience with management and development of speech recognition systems and grammars.
  • Working knowledge of Genesys Cloud.

Education

ANY GRADUATE

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