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CareerNet Technologies Pvt Ltd Logo
Senior Application Engineer - LIMS Support

CareerNet Technologies Pvt Ltd

 

Hyderabad, Telangana, India

Posted On: 5 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Senior Application Engineer
Tenure: No Preference/Any
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Description

You provide L2/L3 support and leadership for Laboratory Information Management System (LIMS) and Laboratory Information System (LIS) applications across on-premises and Azure Cloud environments.

This role is on-site.

Responsibilities

  • Monitor application performance and availability, independently troubleshooting and resolving incidents within defined SLAs.
  • Support end-to-end laboratory workflows, including order entry, processing, and result reporting.
  • Maintain and troubleshoot integrations between lab instruments, middleware, LIS/LIMS, and EHR systems, specifically managing HL7 interface data flow.
  • Handle service tickets, incidents, and service requests while participating in Root Cause Analysis (RCA) and problem management initiatives.
  • Support application deployments, upgrades, and change management activities aligned with ITIL processes.

Required Skills

  • 5-8 years of experience in application support, with specific focus on L2/L3 support leadership.
  • Demonstrated experience supporting LIMS or LIS environments.
  • Hands-on troubleshooting of HL7 messaging and interface issues.
  • Knowledge of clinical coding standards (LOINC, SNOMED, ICD, CPT) and experience troubleshooting code mapping and data discrepancies.
  • Strong background in Application Support Operations and Incident Management.
  • Relevant degree (or equivalent practical experience) in Computer Science, Engineering, or a related field.

Preferred Skills

  • Experience with Change Management and Problem Management aligned to ITIL processes.

Education

Any Graduate

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