Description

You will provide technical support and troubleshooting for Active Directory environments and related infrastructure.

Responsibilities

• Troubleshoot and resolve Active Directory-related issues, including user accounts, groups, and permissions.
• Diagnose and fix hardware, software, and network issues for clients.
• Collaborate with team members to resolve technical issues within established timelines.
• Document all support activities and maintain accurate records of client interactions.
• Participate in an on-call rotation for after-hours support.

Required Skills

• 7+ years of experience building and supporting Microsoft Active Directory in large enterprise environments.
• 3 years of experience supporting Microsoft ADFS.
• 5+ years of experience supporting various versions of Microsoft Server.
• Strong working knowledge of DNS and WINS.
• Experience executing security initiatives related to Active Directory.
• Proven troubleshooting methodology and technical problem-solving skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Strong written and verbal communication skills.
• Any Graduate degree.

Key Skills

Education

Any Graduate