Description

Provide Level 2/3 production support for Aladdin and front office applications, resolving issues in portfolio, order, and trade execution.

This role is on-site.

Responsibilities

• Investigate and resolve production issues impacting trade execution, booking, and confirmations.
• Perform root cause analysis and coordinate with BlackRock, technology, and business teams to drive resolution.
• Develop and execute SQL queries for troubleshooting, data validation, and analysis of large datasets.
• Build automation scripts, preferably in Python, to improve operational efficiency and monitoring.
• Participate in production releases, change management, and incident management within a global operating model.

Required Skills

• 7–10 years of experience supporting investment management or capital markets applications.
• Strong hands-on experience with BlackRock Aladdin and front office workflows.
• Deep understanding of asset management trade lifecycle and front office business processes.
• Proficient in SQL for analyzing complex data and troubleshooting.
• Scripting experience in Python for automation and operational tooling.
• Proven ability to analyze issues and communicate effectively with technical and business stakeholders.

Preferred Skills

• Experience supporting a global operating model with cross-regional collaboration.
• Background in continuous service improvement initiatives.

Key Skills

Education

Any Gradute