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Senior Application Support Engineer

Square Hiring

 

New York, NY, USA

Posted On: 9 days ago
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: Senior Application Support Engineer
Tenure: Contract - W2
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Description

Provide Level 2/3 production support for Aladdin and front office applications, resolving issues in portfolio and trade management.

This role is on-site.

Responsibilities

  • Investigate and resolve production issues impacting portfolio management, order management, and trade execution.
  • Perform root cause analysis and coordinate with BlackRock, technology, and business teams to drive resolution.
  • Develop and execute SQL queries for troubleshooting, data validation, and analysis.
  • Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
  • Participate in production releases, change management, and incident management within a global operating model.

Required Skills

  • 8–10 years of experience supporting investment management or capital markets applications.
  • Strong hands-on experience with BlackRock Aladdin, including front office workflows.
  • Good understanding of the asset management trade lifecycle and front office business processes.
  • Strong SQL skills and experience analyzing large datasets.
  • Scripting experience, preferably in Python, for automation and operational tooling.
  • Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.

Key Skills
Education

Not specified

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