Description

You maintain the integrity, configuration, and support of the CRM system and related applications.

This role is on-site.

Responsibilities

• Support environment configurations for Salesforce managed packages and Ascend workflows.
• Execute data-related requests, including imports and ad hoc changes using Data Loader.
• Manage user and application security, including account setup, permission sets, and public group management.
• Coordinate monthly application releases and manage nightly code deployment processes.
• Administer operating systems, implement backup procedures, and manage server patches and upgrades.

Required Skills

• 5+ years of experience in a related job discipline.
• Salesforce.com administration and configuration.
• Proficiency with SQL and database data integrity.
• Experience managing Salesforce profiles and roles.
• Knowledge of Jenkins for continuous integration and delivery.
• Technical troubleshooting and issue resolution.
• Ability to manage security audits and firewall configuration rulesets.
• Experience with system installs, updates, and hardware deployment.

Preferred Skills

• Bachelor's degree in Information Technology.
• Experience with Git, Maven, and Ant build tools.
• Experience with production support and technical project management.

Key Skills

Education

Any Graduate