Description

Key Responsibilities

• Administer and maintain Atlassian Data Center products, including Jira Software, Jira Service Management, Confluence, Crowd, Bitbucket, and Bamboo.
• Configure Jira workflows, permissions, issue types, screens, and custom fields to meet enterprise requirements.
• Install, update, troubleshoot, and manage application plugins and provide operational support.
• Automate and extend Jira and Confluence functionality using Groovy, Python, or equivalent scripting languages.
• Integrate Atlassian applications with enterprise platforms using REST APIs and native Atlassian APIs.
• Perform Section 508 accessibility compliance testing for new features and application modifications.
• Maintain FISMA-related documentation and support Authority to Operate (ATO) activities.
• Query and maintain PostgreSQL application databases to support backend operations and configuration changes.
• Develop and maintain technical documentation, user guides, and reference materials for technical and non-technical users.
• Establish enterprise-wide configuration standards for project structures, integrations, and permissions.
• Participate in Agile ceremonies, including PI Planning, Sprint Reviews, Retrospectives, and Backlog Grooming.
• Train users on Atlassian best practices, resolve support requests, and promote adoption of workflows and plugins.

Required Skills & Qualifications

• 7+ years of experience in DevOps or application administration.
• Hands-on administration experience with Atlassian Data Center products and enterprise COTS applications.
• Strong experience with Jira Software, Jira Service Management, Confluence, Crowd, Bitbucket, and Bamboo.
• Experience with Jira workflow configuration, permissions, issue types, screens, and fields.
• Scripting experience with Groovy, Python, or equivalent languages.
• Experience integrating applications through REST APIs and Atlassian APIs.
• Working experience with PostgreSQL databases.
• Knowledge of Section 508 accessibility testing and compliance.
• Experience maintaining FISMA documentation and supporting ATO activities.
• Strong technical documentation, troubleshooting, and user-support skills.
• Experience working in a SAFe Agile environment

Key Skills

Education

Bachelor's degree