Description

Mastery of documentation standards, including the creation of detailed process flows, user stories, and comprehensive features within Jira

Extensive experience managing enterprise-level project lifecycles within both Agile and Waterfall SDLC environments

A proven track record of overseeing complex financial or technical systems such as, billing platforms, or sophisticated reporting tools

Proficiency in AI application and literacy, specifically in leveraging tools like Gemini or Copilot to automate requirements gathering and refine agent logic

Exceptional analytical thinking and the ability to independently lead global, cross-functional projects with minimal supervision

Sophisticated communication and presentation skills necessary to influence and collaborate with stakeholders ranging from technical developers to executive leadership

Additional Qualifications

Experience in Accounting/Finance or the Telecommunications/Wireless industry.

Professional certifications such as CBAP or PMP

Working knowledge of billing platforms such as CSG, Recurly, Amdocs, or Shopify.

Familiarity with RPA (Robotic Process Automation) technologies

Minimum Requirements

Minimum Education: Bachelor’s degree in Computer Science, Engineering, Business Analytics, or a related technical discipline

Minimum Experience: 4 years of experience in Business Analysis, Product Management, and/or Project Management

Required Technical Skills:

Hands-on experience with SDLC methodologies (Agile and Waterfall)

Skilled in using Microsoft Office and Google Suite for documentation, analysis, and leadership presentations.

• Proven Experience in the creation of Process Solution Documents (PSD) or Process Design Documents (PDD).
• Proficiency in Microsoft tools such as Word, Excel, Draw.io, GSuite and any other process flow documentation tools.

Experience using project management and workflow tools such as Jira, ServiceNow, and MS Visio

Key Skills

Education

Bachelor's degree