Description

You will bridge the gap between user needs and technical system solutions within the Department of Local Government Finance.

Responsibilities

• Analyze business and user needs to document requirements and devise new technical solutions or revise existing logic.
• Formulate and define system scopes and objectives through research, fact-finding, and industry requirement analysis.
• Create process changes by integrating new workflows with existing ones and communicating updates to Business Systems teams.
• Establish and maintain strategic partnerships with customers to help them meet business and technical objectives.

Required Skills

• 5+ years of experience as a Business Analyst.
• Proven ability to develop technical standards and policies.
• Experience facilitating quality improvement efforts.
• Strong capability in managing expectations of customers, peers, vendors, and management.
• Ability to participate in the development of strategic plans based on customer needs.
• Bachelor’s Degree.

Preferred Skills

• Experience developing moderately complex information or telecommunication systems processes.
• Facilitating the delivery of technical products.

Key Skills

Education

Bachelor’s Degree