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Indianapolis, Indiana, USA
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Responsibilities:
· Collaborate with stakeholders to understand their needs and gather detailed business requirements.
· Develop and document business process models to illustrate current and future states.
· Propose and design technical and process solutions that meet business needs and objectives.
· Communicate and validate requirements with relevant stakeholders.
· Construct workflow charts and diagrams, studying system capabilities, and writing specifications.
· Identify opportunities for process improvements and contribute to ongoing optimization efforts.
· Convert roadmap features into smaller user stories.
· Work with IT and other departments to implement solutions and ensure they align with business goals.
· Liaison between various business departments and group
· Communicate findings, and recommendations, to project manager for updates to stakeholders and executives.
· Participate in testing and validating new systems and processes to meet business requirements.
· Assist with project management as needed.
Skill Matrix:
| Skill | Required / Desired | Amount | of Experience |
| Bachelor’s degree in computer science, business or related field. | Required | ||
| Business Analyst experience or in a related role | Required | Years | |
| Knowledge of project management methodologies and tools | Required | Years | |
| Strong experience leading, facilitating and motivating teams for medium to large scale IT projects | Required | Years | |
| Strong understanding and experience working with stakeholders in achieving their goals | Required | Years | |
| Strong background in facilitating/ leading requirement gathering sessions | Required | Years | |
| Demonstrated experience in the creation of User Stories | Required | Years | |
| Strong organizational, multi-tasking and time management skills | Required | Years | |
| Strong verbal, written and interpersonal skills across all levels of the organization | Required | ||
| Demonstrated understanding of all phases of the software development life cycle (SDLC), preferably in a Hybrid Agile environment. | Required | Years | |
| Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills. | Required | ||
| Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization | Required | ||
| Ability to manage projects to successful conclusion. | Required | Years | |
| Ability to handle multiple tasks beyond the routine | Required | ||
| High degree of independence, intuition, and initiative | Required | ||
| Ability to maintain composure and control when things do not proceed as planned. | Required | ||
| Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components | Required | ||
| Prior healthcare industry experience | Highly desired | ||
| Strong understanding of healthcare enterprise systems | Desired |
Bachelor’s degree
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