Description

Key Responsibilities

• Conduct stakeholder analysis and facilitate requirements gathering sessions.
• Perform market research and business process analysis.
• Document current-state and future-state business processes and workflows.
• Create user stories, acceptance criteria, and functional requirements.
• Develop business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, context diagrams, and functional decomposition documents.
• Gather, document, validate, and manage business, functional, and technical requirements.
• Create and maintain a Requirements Traceability Matrix (RTM).
• Support procurement activities by preparing business analysis deliverables and assisting with procurement documentation.
• Perform functional and integration testing.
• Support User Acceptance Testing (UAT), including developing test scenarios and test cases.
• Prepare and maintain project documentation, reports, meeting minutes, and user documentation.
• Collaborate with project managers, developers, and business stakeholders to ensure solutions meet business needs.
• Conduct gap analysis and document findings.
• Support system implementation and go-live activities.
• Develop business, stakeholder, solution, and transition requirements.
• Follow established PMO methodologies and Agile practices.
• Attend project and PMO meetings as required.
• Perform other related duties as assigned.

Required Qualifications

• 7+ years of experience in business systems analysis and testing methodologies.
• 7+ years of experience gathering business requirements and developing business rules and process flows.
• 7+ years of experience with business process design, definition, and redesign.
• 7+ years of experience applying Business Analysis methodologies and problem-solving techniques.
• Strong experience with Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and Microsoft Project.
• Excellent written and verbal communication skills.
• Strong analytical, organizational, and documentation skills.
• Experience developing procurement-related documentation, including RFPs and evaluation criteria (5+ years).
• Experience creating Context Diagrams and Functional Decomposition documents (5+ years).
• Knowledge of Software Development Life Cycle (SDLC).
• Experience with IT Service Management (ITSM) best practices.
• Strong understanding of SharePoint end-user functionality.
• Experience performing functional and integration testing.
• Proven ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience working in State Government.
• 3+ years of healthcare industry experience.
• Experience with healthcare data reporting systems.
• Knowledge of PMI PMBOK principles and Business Analysis best practices.

Required Skills

• Business Analysis
• Requirements Gathering
• Business Process Modeling
• User Stories & Acceptance Criteria
• Process Flow Documentation
• Gap Analysis
• Functional & Integration Testing
• UAT Support
• Procurement Documentation (RFP)
• Context Diagrams
• Functional Decomposition
• SDLC
• Microsoft Office Suite
• Microsoft Project
• SharePoint
• Strong Communication & Documentation

Key Skills

Education

Bachelor's degree