Description

• Collaborate with stakeholders to gather, analyze, and document functional and non-functional requirements.
• Facilitate workshops, interviews, and process reviews to understand current and future business processes.
• Translate business requirements into user stories, use cases, and acceptance criteria.
• Support communication between business teams, product owners, and technical teams.
  
   

BPM & Process Improvement

 

• Identify opportunities for process optimization and automation.
• Create process maps, workflow diagrams, BPMN models, and decision flows.
• Define and track process performance indicators (KPIs).
• Utilize Appian process modeling capabilities to support workflow design.
  
   

Appian Platform Support 

 

• Work with Appian development teams on solutions involving:
• Participate in solution discussions, backlog refinement, and sprint planning activities.
• Review solutions to ensure alignment with documented business requirements.

Requirements & Documentation 

 

• Prepare and maintain:
• Maintain requirements traceability through testing and deployment phases.
• Ensure documentation is complete and compliant with organizational standards.

Agile Delivery 

 

• Work within Agile/Scrum delivery teams as a Business Analyst or Product Owner support resource.
• Participate in:
• Assist with backlog prioritization based on business objectives and delivery feasibility.

Required Skills

 

• Business Analysis
• Business Process Management (BPM)
• Appian Platform
• Process Modeling (BPMN)
• BRD / FSD Documentation
• User Stories & Acceptance Criteria
• Agile / Scrum Methodology
• REST & SOAP Integrations
• Stakeholder Management
• Process Improvement & Automation

Key Skills

Education

Bachelor's degree