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Senior Business Analyst

J&M Group

 

Toronto, ON, Canada

Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Senior Business Analyst
Tenure: Contract - Corp-to-Corp
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Description

Own the bridge between business needs and Appian platform delivery, driving process optimization and requirement clarity.

This role is hybrid.

Responsibilities

  • Gather, analyze, and document functional and non-functional requirements through workshops and stakeholder interviews.
  • Create process maps, BPMN models, and decision flows to identify optimization and automation opportunities.
  • Translate business needs into user stories, use cases, and acceptance criteria for Appian development teams.
  • Support solution discussions, backlog refinement, and sprint planning within Agile/Scrum teams.
  • Maintain requirements traceability through testing and deployment, ensuring documentation meets organizational standards.

Required Skills

  • 5+ years of experience as a Business Analyst or in a Product Owner support role.
  • Strong proficiency in Appian platform capabilities and process modeling.
  • Expertise in Business Process Management (BPM) and BPMN modeling.
  • Proven experience creating BRDs, FSDs, and user stories with clear acceptance criteria.
  • Working knowledge of REST and SOAP integrations.
  • Ability to facilitate workshops and manage stakeholder communications effectively.
  • Demonstrated success in process improvement and automation initiatives.

Preferred Skills

  • Experience defining and tracking process performance indicators (KPIs).
  • Background in reviewing technical solutions for alignment with business requirements.

Referral Bonus: ₹50,000 INR

Education

Bachelor's degree

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