Description

Lead business analysis and systems design for B2B customer-centric initiatives, minimizing operational pain points.

This role is remote.

Responsibilities

• Capture and document requirements using functional specifications, user stories, and acceptance criteria.
• Create AS-IS/TO-BE diagrams, swim lane diagrams, and wireframes for digital user interfaces.
• Define integration requirements between enterprise systems, ERPs, and multiple data sources.
• Facilitate cross-functional decisions and manage vendor relationships for concurrent initiatives.
• Enforce IT standards, policies, and information security practices across projects.

Required Skills

• 5+ years in systems analysis and design with a track record in medium to large-scale implementations.
• Strong proficiency in Jira for project management and tracking.
• Experience with Salesforce Sales Cloud and Experience Cloud.
• Proficient in SDLC and Agile/Scrum methodologies.
• Expertise in business process design and workflow analysis.
• Excellent verbal and written communication skills for technical and user audiences.
• Strong understanding of IT standards and information security practices.

Preferred Skills

• Bachelor’s Degree in Computer Science, Information Systems, Business, or related major.
• Experience in the manufacturing industry (durable goods, construction, or building materials).
• Familiarity with Google Suite, Lucid Charts, and CBAP certification.

Key Skills

Education

Bachelor’s degree