Description

You will develop and maintain documentation for Departmental Information Technology systems, including user guides, CMS certification materials, enterprise architecture documents, and procurement RFPs.

This role is on-site.

Responsibilities

• Collect documentation requirements from business and technical stakeholders.
• Collaborate with technical teams to consolidate and interpret complex technical information.
• Plan, design, research, write, and edit user guides, manuals, statements of work, training materials, policies, and proposals.
• Edit technical documentation from IT staff to ensure unified and consistent messaging.
• Coordinate with various teams to gather and finalize information for system documentation and release notes.

Required Skills

• 7+ years documenting system requirements, release notes, and CMS documentation related to MMIS Certification.
• 7+ years documenting status reports, standard operating procedures (SOP), policies, and procedures.
• 7+ years documenting communications, minutes, agendas, and presentations for stakeholder groups.
• 3+ years translating technical information for both technical and non-technical audiences.
• 7+ years of experience using Jira.
• 2+ years of experience using SharePoint.
• 2+ years of experience using Visio.
• Experience working within Agile/SCRUM development methodologies.
• Excellent verbal and written communication skills.

Preferred Skills

• State Government experience.
• Experience in an Agile IT environment.

Key Skills

Education

Any Graduate