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Toronto, ON, Canada
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Akkodis is seeking an experienced Senior CRM – Software Developer to support a complex public‑sector healthcare initiative. The successful consultant will be responsible for designing, developing, enhancing, and supporting secure, accessible, and scalable CRM and web‑based application solutions within a regulated healthcare environment. This role supports enterprise‑wide digital solutions that must comply with accessibility standards, privacy legislation governing personal health information, and the Design System while leveraging modern CRM, Salesforce, and Vlocity technologies.
Scope
Design, develop, and support CRM‑based and web applications in a regulated public‑sector healthcare environment
Ensure compliance with accessibility standards, Design System, privacy, security, and architectural standards
Collaborate with business, technical, and project stakeholders in an Agile delivery model
Contribute to solution design, development, testing, deployment, and knowledge transfer activities.
Assignment Deliverables
Scalable and secure CRM / Salesforce / Vlocity application components
System design artifacts, technical documentation, and configuration specifications
Completed unit, integration, and UAT support with resolved defects
Reports, dashboards, and migrated data sets as required.
Expertise Required
Must Have:
10+ years of experience in solution design and application development
5+ years supporting healthcare systems (e.g., EMR, HIS, Long‑Term Care, OHRS‑compliant solutions)
Strong experience with Salesforce and Vlocity, including FlexCards, DataRaptors, OmniScripts, and LWCs
Proven experience with privacy, security, and personal health information protection requirements
Experience with Agile delivery, CI/CD, source control (Git), testing, and deployment activities.
Nice to Have:
Experience Cloud / Community Cloud experience
Familiarity with offline solutions (e.g., Pulsar)
Experience supporting large‑scale healthcare or enterprise CRM implementations.
Security Clearance
Required
Any Graduate
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