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Fort Worth, TX, USA
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Key Responsibilities
• Configure, test, maintain, and support LAN/WAN equipment and related network services.
• Identify, diagnose, and resolve complex network and connectivity issues.
• Install, configure, and maintain routers, switches, firewalls, VPNs, and VLANs.
• Monitor network performance and implement proactive solutions to ensure network availability.
• Perform advanced network troubleshooting and root cause analysis.
• Support network security initiatives, firewall administration, and VPN configurations.
• Create and maintain network diagrams, technical documentation, and operational procedures.
• Perform software upgrades, operating system patching, and hardware configuration updates.
• Lead technical design discussions and provide recommendations for infrastructure improvements.
• Analyze vendor solutions and assist with budgetary planning and technical proposals.
• Support technology refresh initiatives and enterprise infrastructure projects.
• Collaborate with internal teams to design and implement scalable network solutions.
• Participate in a 24/7 on-call rotation to support critical business operations.
• Provide exceptional customer service and technical consultation to stakeholders.
Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum 5 years of direct Network Engineering and/or Cybersecurity experience.
• Strong experience supporting enterprise LAN/WAN environments.
• Hands-on experience with routers, switches, firewalls, VPNs, and VLAN implementation.
• Experience with network performance monitoring and advanced troubleshooting.
• Knowledge of network security best practices and infrastructure management.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
Additional Requirements
• Experience with network documentation, diagramming, and configuration management.
• Ability to evaluate technical solutions and provide strategic recommendations.
• Experience supporting enterprise-level infrastructure projects preferred.
• Relevant IT certifications such as CCNA, CCNP, Security+, CISSP, or equivalent are preferred.
• Must be willing to participate in a 24/7 on-call rotation as needed
Bachelor's degree
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