Description

Key Responsibilities

• Configure, test, maintain, and support LAN/WAN equipment and related network services.

• Identify, diagnose, and resolve complex network and connectivity issues.

• Install, configure, and maintain routers, switches, firewalls, VPNs, and VLANs.

• Monitor network performance and implement proactive solutions to ensure network availability.

• Perform advanced network troubleshooting and root cause analysis.

• Support network security initiatives, firewall administration, and VPN configurations.

• Create and maintain network diagrams, technical documentation, and operational procedures.

• Perform software upgrades, operating system patching, and hardware configuration updates.

• Lead technical design discussions and provide recommendations for infrastructure improvements.

• Analyze vendor solutions and assist with budgetary planning and technical proposals.

• Support technology refresh initiatives and enterprise infrastructure projects.

• Collaborate with internal teams to design and implement scalable network solutions.

• Participate in a 24/7 on-call rotation to support critical business operations.

• Provide exceptional customer service and technical consultation to stakeholders.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

• Minimum 5 years of direct Network Engineering and/or Cybersecurity experience.

• Strong experience supporting enterprise LAN/WAN environments.

• Hands-on experience with routers, switches, firewalls, VPNs, and VLAN implementation.

• Experience with network performance monitoring and advanced troubleshooting.

• Knowledge of network security best practices and infrastructure management.

• Strong analytical, problem-solving, and communication skills.

• Ability to manage multiple projects and priorities in a fast-paced environment.

Additional Requirements

• Experience with network documentation, diagramming, and configuration management.

• Ability to evaluate technical solutions and provide strategic recommendations.

• Experience supporting enterprise-level infrastructure projects preferred.

• Relevant IT certifications such as CCNA, CCNP, Security+, CISSP, or equivalent are preferred.

• Must be willing to participate in a 24/7 on-call rotation as needed

Key Skills

Education

Bachelor's degree